UNKNOWN EDGE CLOTHING

Frequently Asked Questions

ORDERS & SHIPPING

Where do you ship from?

All orders are fulfilled from our central studio. We collaborate with trusted garment manufacturers and ship worldwide.

How long does shipping take?
  • US & Canada: 5–7 business days
  • International: 7–14 business days

(Shipping times may vary depending on customs or local courier delays.)

Do you offer express delivery?

Yes. Express options are available at checkout depending on your location.

Can I track my order?

Absolutely. Once your order is fulfilled, you’ll receive a tracking number via email.

PRODUCT & FIT

What sizes do you offer?

Our current size range includes S, M, L, XL, and XXL. We aim for an inclusive, unisex fit. Size charts are available on each product page.

How do the shirts fit?
  • UNKNOWN EDGE tees, hoodies, and sleeveless shirts are designed with a modern, relaxed fit. If you prefer a tighter silhouette, we recommend sizing down.
What fabric do you use?
  • T-Shirts & Sleeveless: High-thread-count premium cotton (off-white)
  • Hoodies: 420 GSM French Terry — chosen for breathability, structure, and DTG compatibility
What printing method do you use?

We use Direct-to-Garment (DTG) for detailed art placement and patchwork embroidery for select designs and quotes. Both are wash-safe and long-lasting.

SLEEVELESS LINE ADDITION

Do you sell sleeveless shirts?

Yes. Our sleeveless drop-shoulder cuts are now part of the permanent UNKNOWN EDGE silhouette set — made with the same material and print standard as our tees.

What’s the difference between the tee and sleeveless cut?
  • Slightly deeper arm openings
  • Same overall length and fit
  • Full back art + minimal chest design
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Are the sleeveless pieces unisex?

Yes — all UNKNOWN EDGE garments are unisex by design, with sizing tailored to all body types.

DESIGN & BRAND STORY

What makes UNKNOWN EDGE different?

Every piece is built around artwork born from abstract thought and emotional resonance — expressed through unique visuals, poetic quotes, and minimalist silhouettes. We believe fashion is a canvas for consciousness.

Are the designs limited edition?

Yes. Each drop is produced in limited quantities. Once sold out, designs may not return — preserving their rarity and meaning.

Can I request a custom design or collaboration?

We occasionally open our studio for creative collaborations. Send your pitch to: studio@unknownedge.com

GARMENT CARE

How do I care for my UNKNOWN EDGE clothing?
  • Cold wash only
  • Do not bleach
  • Tumble dry low or hang to dry
  • Wash inside out for garments with back art, stitched quotes, or patches

RETURNS & EXCHANGES

What is your return policy?

We accept returns for unworn items within 14 days of delivery. Contact support to initiate a return.

Do you offer free returns?

Return shipping is not covered unless the item was damaged or incorrect.

Can I exchange my size?

Yes — subject to availability. Reach out to our team and we’ll assist you with the exchange process.

SUPPORT & WHOLESALE

How can I reach customer support?

Email us anytime at: support@unknownedge.com — we typically respond within 24–48 hours.

Do you offer wholesale or bulk orders?

Yes. If you’re a boutique, curator, or retail buyer — contact: wholesale@unknownedge.com